Privacy Policy

At VedhaCart, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our mobile app, or interact with us in any other way.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you create an account, place an order, or contact our customer support, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
• Device and Usage Information: We collect information about the device you use to access our services, including IP address, browser type, operating system, and app usage data. We also track your interaction with our website and app to improve our services.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your preferences and activities on our website and app. This helps us provide a more personalized shopping experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including sending you order confirmations, shipping notifications, and handling returns or exchanges.
• Customer Support: To provide customer support and respond to your inquiries via our chatbox available on both our website and app.
• Personalization: To tailor your shopping experience by showing you products and offers that match your interests.
• Marketing: To send you promotional emails and offers, provided you have opted in to receive such communications. You can opt out at any time.
• Improvement of Services: To analyze how you use our website and app so that we can improve our products, services, and user experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. These service providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal processes, protect our rights, or safeguard the safety of others.

4. Security of Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

5. Your Rights

As a user in India, you have the following rights regarding your personal information:

• Access and Correction: You can access and update your personal information at any time by logging into your account on VedhaCart.com or through our app.
• Data Portability: You can request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.
• Withdrawal of Consent: If you have given us consent to use your personal information, you have the right to withdraw that consent at any time.
• Erasure: You can request the deletion of your personal information, subject to certain legal obligations.

6. Children's Privacy

VedhaCart is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the chatbox available on VedhaCart.com and our mobile app. We’re here to help!